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	1.		Managerial communication strategies : an applied casebook Annette M. Veech by Veech, Annette M Publication details: Upper Saddle River, NJ Prentice Hall c2001 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.45 VEE.
	2.		Business communications : international case studies in English Drew Rodgers by Rodgers, Drew Publication details: New York St. Martin's Press 2006 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.45 ROD.
	3.		Case studies in health communication edited by Eileen Berlin Ray by Ray, Eileen Berlin Edition: 1st ed Publication details: Hillsdale, NJ L. Erlbaum 1993 Availability: Items available for loan: Anna Centenary Library (1)Call number: 610.696 RAY.
	4.		Case studies in relational research : qualitative research methods in counselling and psychotherapy Del Loewenthal ; with the following from the Research Centre for Therapeutic Education, Roehampton University, London, Liz Bryan ... [et al.] by Loewenthal, Del Bryan, Liz Roehampton University. Research Centre for Therapeutic Education Edition: 1st ed Publication details: Basingstoke, Hampshire Palgrave Macmillan 2007 Availability: Items available for loan: Anna Centenary Library (1)Call number: 616.8914072 LOE.
	5.		Difficult conversations : how to discuss what matters most Douglas Stone, Bruce Patton, Sheila Heen by Stone, Douglas Heen, Sheila Patton, Bruce Publication details: New York, N.Y Viking 1999 Availability: Items available for loan: Anna Centenary Library (1)Call number: 158.2 STO.

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