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1.
Maintenance benchmarking and best practices : a profit- and customer-centered approach Ralph W. "Pete" Peters by
Publication details: New York McGraw-Hill 2006
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.202 PET.

2.
Making the number : how to use sales benchmarking to drive performance Greg Alexander, Aaron Bartels and Mike Drapeau by
Publication details: New York Portfolio 2008
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.81 ALE.

3.
Model practices in librarianship ediors Dr. P.V.Konnur,Prof. A.Y.Asundi, Dr.S.S.Ragavan,R.S.Venkat Raj by
Publication details: Bangalore Indian Academic Library Association 2008
Availability: Items available for loan: Anna Centenary Library (1)Call number: 020 KON.

4.
Modeling and benchmarking supply chain leadership : setting the conditions for excellence Joseph L. Walden by
Publication details: Boca Raton, FL CRC Press c2009
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.503 WAL.

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Performance evaluation and benchmarking with realistic applications edited by Rudolf Eigenmann by
Publication details: Cambridge, MA MIT Press 2001
Availability: Items available for loan: Anna Centenary Library (1)Call number: 004.0685 EIG.

7.
Becoming a category of one : how extraordinary companies transcend commodity and defy comparison Joe Calloway by
Edition: 2nd ed
Publication details: Hoboken, NJ John Wiley & Sons 2009
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4012 CAL.

8.
Benchmarking and Threshold standards in higher education Helen Smith, Armstron Smith, Michael Armstrong by
Publication details: New York Routledge 1999
Availability: Items available for loan: Anna Centenary Library (1)Call number: 378.41 SMI.

9.
Benchmarking basics : looking for a better way James G. Patterson by
Publication details: Menlo Park, Calif Crisp Publications c1996
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.562 PAT.

10.
Benchmarking for best practice : continuous learning through sustainable innovation Mohamed Zairi by
Publication details: Amsterdam ; Boston Butterworth Heinemann 2001
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.562 ZAI.

11.
Benchmarking for people managers John Bramham by
Publication details: Mumbai Jaico Publishing House 2007
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4013 BRA.

12.
Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs Patricia Keehley, Neil N. Abercrombie by
Edition: 2nd ed
Publication details: San Francisco Jossey-Bass c2008
Availability: Items available for loan: Anna Centenary Library (1)Call number: 352.357 KEE.

13.
Benchmarking national tourism organisations and agencies : understanding best practice [edited by] J. John Lennon ... [et al.] by
Edition: 1st ed
Publication details: Amsterdam Elsevier 2006
Availability: Items available for loan: Anna Centenary Library (1)Call number: 338.4791 LEN.

14.
Business process management and balanced scorecard : using processes as strategic drivers Ralph F. Smith by
Publication details: Hoboken, NJ J. Wiley & Sons c2007
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.51 SMI.

15.
Call center benchmarking : how good is "good enough" by Jon Anton and David Gustin ; assisted by Stijn Spit by
Publication details: West Lafayette, Ind Ichor Business Books/Purdue University Press c2000
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 ANT.

16.
Effective management of benchmarking projects : practical guidelines and examples of best practice Mohamed Zairi by
Publication details: Amsterdam ; Oxford Butterworth - Heinemann 1998
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.562 ZAI.

17.
If only we knew what we know : the transfer of internal knowledge and best practice Carla O'Dell, C. Jackson Grayson, Jr., with Nilly Essaides by
Publication details: New York Free Press c1998
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.3 ODE.

18.
Assessing business excellence : a guide to business excellence and self-assessment L.J. Porter and S.J. Tanner by
Edition: 2nd ed
Publication details: Amsterdam ; Boston Butterworth-Heinemann, Elsevier 2004
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.562 POR.

19.
Assessing business excellence : a guide to business excellence and self-assessment L.J. Porter and S.J. Tanner by
Edition: 2nd ed
Publication details: Oxford Butterworth-Heinemann 2004
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.562 POR.

20.
Portfolio performance measurement and benchmarking Jon A. Christopherson, David R. Cariño, Wayne E. Ferson by
Publication details: New York McGraw-Hill 2009
Availability: Items available for loan: Anna Centenary Library (1)Call number: 332.6 CHR.

21.
Total organizational excellence : achieving world-class performance John S. Oakland by
Publication details: Oxford Butterworth - Heinemann 1999
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4013 OAK.

22.
Total organizational excellence : achieving world-class performance John S. Oakland by
Publication details: Oxford Butterworth - Heinemann 2001
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4013 OAK.

23.
Balanced scorecard step-by-step for government and nonprofit agencies Paul R. Niven by
Edition: 2nd ed
Publication details: Hoboken, NJ J. Wiley & Sons, Inc. c2008
Availability: Items available for loan: Anna Centenary Library (1)Call number: 352.357 NIV.

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Total organizational excellence : achieving world-class performance John S. Oakland by
Publication details: Oxford Butterworth - Heinemann 1999
Availability: No items available.

26.
Total organizational excellence : achieving world-class performance John S. Oakland by
Publication details: Oxford Butterworth - Heinemann 2001
Availability: No items available.

27.
Total organizational excellence : achieving world-class performance John S. Oakland by
Publication details: Oxford Butterworth - Heinemann 1999
Availability: No items available.

28.
Total organizational excellence : achieving world-class performance John S. Oakland by
Publication details: Oxford Butterworth - Heinemann 2001
Availability: No items available.

29.
Database Benchmarking and Stress Testing: an Evidence-based Approach to Decisions on Architecture and Technology /Scalzo Bert by
Edition: 1st edition
Language: English
Publication details: New York. Apress 2019
Availability: Items available for loan: Anna Centenary Library (2)Call number: 005.74 SCA, ...

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