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1.
Business process change management : ARIS in practice August-Wilhelm Scheer ... [et al.], editors ; foreword by Michael Hammer by
Publication details: Berlin ; New York Springer 2003
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.406 HAM.

2.
ARIS--business process frameworks August-Wilhelm Scheer by
Edition: 2nd completely rev. and enl. ed
Publication details: Berlin Springer c1998
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4038 SCH.

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