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Results of search for 'au:"Zemke, Ron"'
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Authors
Bell, Chip R
Zemke, Ron
Zielinski, David
Item types
English Books
Topics
Customer services
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1.
Managing knock your socks off service
Chip R. Bell and Ron Zemke ; illustrations by John Bush. revisions by Chip R. Bell and Dave Zielinski
by
Bell, Chip R
Zemke, Ron
Zielinski, David
Edition:
2nd ed
Publication details:
New York
AMACOM
2007
Availability:
Items available for loan:
Anna Centenary Library
(1)
Call number:
658.812 BEL
.
2.
Delivering knock your socks off service
Ron Zemke
by
Zemke, Ron
Edition:
3rd ed
Publication details:
New York
American Management Association
1998
Availability:
Items available for loan:
Anna Centenary Library
(1)
Call number:
658.812 ZEM
.
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