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1.	Image from Google Jackets	Step-by-Step QFD: Customer-Driven Product Design / John Terninko by Terninko, John Edition: 2nd ed. Language: English Publication details: Boca Ration CRC Press 1997 Availability: Items available for reference: Anna Centenary Library: Not for loan (1)Call number: 658.575 TER.
2.	Image from Google Jackets	Step-by-Step QFD : by Terninko, John [author.] Publication details: CRC Press, 1997 Availability: No items available.
3.	Image from Google Jackets	Systematic Innovation : by Terninko, John [author.] Publication details: CRC Press, 1998 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.75 TER.

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