Accelerating customer relationships : using CRM and relationship technologies Ronald S. Swift

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Publication details: Upper Saddle River, NJ Prentice Hall PTR c2000Description: xxi, 480 p. : ill. ; 25 cmISBN:

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Item type: Books

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 SWI (Browse shelf(Opens below))	Available		295487

Includes bibliographical references (p. [432]-456) and index

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