Practical service level management : delivering high quality Web-based services John McConnell with Eric Siegel

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Publication details: Indianapolis, IN Cisco ; Pearson Education 2004Description: xxi, 284 p. : ill. ; 24 cmISBN:

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Item type: Books

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.0546 MCC (Browse shelf(Opens below))	Available		211794

Includes index

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