Customer relationship management: a databased approach V. Kumar, Werner J. Reinartz

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Publication details: New Delhi Wiley India 2010Description: xxiv, 323 p. ; 25 cmISBN:

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Item type: Books

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 KUM (Browse shelf(Opens below))	Available		126392

Includes Glossary and Index

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