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	1.		Management : meeting and exceeding customer expectations Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen by Plunkett, W. Richard Allen, Gemmy Attner, Raymond F Edition: 9th ed Publication details: Mason, OH Thomson/South-Western c2008 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4 PLU.
	2.		Supervisory management Charles R. Greer, W. Richard Plunkett by Greer, Charles R Plunkett, W. Richard Edition: 11th ed Publication details: Upper Saddle River, NJ Pearson Prentice Hall 2007 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.302 GRE.
	3.		Supervisory management Charles R. Greer, W. Richard Plunkett by Greer, Charles R Plunkett, W. Richard Edition: 11th ed Publication details: Upper Saddle River, NJ Pearson Prentice Hall 2007 Availability: No items available.

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