Customer relationship management : emerging concepts, tools, and applications editors, Jagdish N. Sheth, Atul Parvatiyar, G. Shainesh

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Publication details: New Delhi Tata McGraw-Hill Pub. Co c2001Description: xv, 544 p. : ill. ; 25 cmISBN:

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 SHE (Browse shelf(Opens below))	Available		256394

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