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1.
Business solutions on demand : transform the business to deliver real customer value Mark Cerasale, Merlin Stone by
Publication details: London Kogan Page 2004
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4012 CER.

2.
Consumer insight : how to use data and market research to get closer to your customer Merlin Stone, Alison Bond and Bryan Foss by
Publication details: London Kogan Page 2005
Availability: Items available for loan: Anna Centenary Library (3)Call number: 658.834 STO, ...

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Up Close & Personal ? :customer relationship marketing @ work / Paul R Gamble ... [ et al} by
Edition: 3rd ed.
Language: English
Publication details: London Kogan Page 2006
Availability: Items available for loan: Anna Centenary Library (2)Call number: 658.812 GAM, ...

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