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Driving customer equity : how customer lifetime value is reshaping corporate strategy Roland T. Rust, Valarie A. Zeithaml, Katherine N. Lemon

By: Contributor(s): Publication details: New York Free Press 2000Description: xii, 292 p. : ill. ; 25 cmISBN:
  • 9780684864662
ISSN:
  • 26485
Subject(s): DDC classification:
  • 658.8 RUS
Item type: Books
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Current library Call number Status Date due Barcode
Anna Centenary Library 658.8 RUS (Browse shelf(Opens below)) Available 447371

Includes bibliographical references (p. 275-282) and index

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