Management control systems: using adaptive systems to attain control Joseph A. Maciariello, Calvin J. Kirby

Contents : Preface. PART I: MANAGEMENT CONTROL SYSTEMS AND MANAGERIAL CONTROLS_Introduction to Management Control Systems. Designing the Control Process and Managerial Controls. Key Success Variables and Performance Measures. PART II: MUTUALLY SUPPORTIVE SYSTEMS MODEL (MSSM) FOR THE DESIGN OF CONTROL SYSTEMS_Style and Culture and the Design of Control Systems. Infrastructure I: Organizing for Adaptive Control. Infrastructure II: Autonomy, Responsibility Centers, and Performance Measurement. Reward Systems. Communications and Integration. Strategic Planning and Programming. Capital Budgeting Methods. Operational Planning. Managerial Costing I: Traditional Systems. Managerial Costing II: Activity-Based Costing. Continuous Improvement Methods. PART III: SPECIAL APPLICATIONS OF CONTROL SYSTEMS. Control of Complex Programs I: Program Planning. Control of Complex Programs II: Financial Planning, Resource Scheduling, Budgeting, and Reporting. Control of Multinational Operations. Control of Nonprofit Institutions. Management Control of the Ethical Dimension of Organizations