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	1.	Image from Google Jackets	What is six sigma process management? Rowland Hayler, Michael Nichols ; [foreword by Peter Pande] by Hayler, Rowland Nichols, Michael Publication details: New York McGraw-Hill c2005 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.562 HAY.
	2.	Image from Google Jackets	Six Sigma for Financial Services: How Leading Companies Are Driving Results Using Lean, Six Sigma, and Process Management : by Hayler, Rowland [author.] Publication details: McGraw Hill Professional, 2007 Availability: Items available for loan: Anna Centenary Library (1)Call number: 332.10684 HAY.

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