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	1.		Performance improvement methods : fighting the war on waste H. James Harrington, Kenneth C. Lomax by Harrington, H. J Lomax, Kenneth C Publication details: New York McGraw-Hill 2000 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.403 HAR.
	2.		Poor-quality cost H. James Harrington by Harrington, H. J Publication details: New York ; Milwaukee ASQC Quality Press, M. Dekker c1987 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.562 HAR.
	3.		Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness H.J. Harrington ; sponsored by the American Society for Quality Control by Harrington, H. J Publication details: New York McGraw-Hill c1991 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.562 HAR.

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