The essential guide to workplace mediation & conflict resolution : rebuilding working relationships / Nora Doherty and Marcelas Guyler

By:

Doherty, Nora

Contributor(s):

Guyler, Marcelas

Language: English Publication details: , 2008. London : Kogan PageEdition: 1st edDescription: x, 196 p. ; 24 cm. : illISBN:

9780749454753

Subject(s):

Conflict Management

DDC classification:

658.3145 DOH

Summary: The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies. Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for you whether you are in the front line and have to anticipate, pre-empt or defuse conflicts in support of productive working relationships, are already a mediator or are training to become one.

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Holdings
Item type	Current library	Call number	Status	Barcode
English Books	Anna Centenary Library 6TH FLOOR, A WING	658.3145 DOH (Browse shelf(Opens below))	Available	695978
English Books	Anna Centenary Library 6TH FLOOR, A WING	658.3145 DOH;1 (Browse shelf(Opens below))	Available	695979

Includes bibliographies and index

The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies.
Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for you whether you are in the front line and have to anticipate, pre-empt or defuse conflicts in support of productive working relationships, are already a mediator or are training to become one.

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The essential guide to workplace mediation & conflict resolution : rebuilding working relationships / Nora Doherty and Marcelas Guyler

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