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The Southwest Airlines way : using the power of relationships to achieve high performance Jody Hoffer Gittell by
Publication details: New York McGraw-Hill c2003
Availability: Items available for loan: Anna Centenary Library (1)Call number: 387.742068 GIT.

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High performance healthcare : using the power of relationships to achieve quality, efficiency and resilience Jody Hoffer Gittell by
Publication details: New York McGraw-Hill c2009
Availability: Items available for loan: Anna Centenary Library (1)Call number: 362.1068 GIT.

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