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	1.		Service management : operations, strategy, and information technology James A. Fitzsimmons, Mona J. Fitzsimmons by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 5th ed Publication details: Boston McGraw-Hill/Irwin 2006 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658 FIT.
	2.		Service management : operations, strategy, and information technology James A Fitzsimmons; Mona J Fitzsimmons by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 6th ed Publication details: Boston McGraw Hill 2008 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4035 FIT.
	3.		Service management : operations, strategy, information technology James A. Fitzsimmons, Mona J. Fitzsimmons by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 7th ed Publication details: New York McGraw-Hill c2011 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658 FIT.
	4.		Service management : operations, strategy, information technology James A. Fitzsimmons, Mona J. Fitzsimmons by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 6th ed Publication details: Boston McGraw-Hill/Irwin c2008 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658 FIT.
	5.		Service management : operations, strategy, and information technology James A. Fitzsimmons, Mona J. Fitzsimmons by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 5th ed Publication details: Boston McGraw-Hill/Irwin 2006 Availability: No items available.
	6.		Service management : operations, strategy, and information technology James A Fitzsimmons; Mona J Fitzsimmons by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 6th ed Publication details: Boston McGraw Hill 2008 Availability: No items available.
	7.		Service management : operations, strategy, information technology James A. Fitzsimmons, Mona J. Fitzsimmons by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 7th ed Publication details: New York McGraw-Hill c2011 Availability: No items available.
	8.		Service management : operations, strategy, information technology James A. Fitzsimmons, Mona J. Fitzsimmons by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 6th ed Publication details: Boston McGraw-Hill/Irwin c2008 Availability: No items available.

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