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Results of search for 'au:"Finch, Lloyd,"'
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Finch, Lloyd
Finch, Lloyd C
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English Books
Topics
Call centers
Consumer satisfactio...
Telephone etiquette
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1.
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Call center success : essential skills for CSRs
Lloyd C. Finch
by
Finch, Lloyd C
Publication details:
Menlo Park, Calif
Crisp Learning
2000
Availability:
Items available for loan:
Anna Centenary Library
(1)
Call number:
658.812068 FIN
.
2.
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50 Minute: Telephone Courtesy & Customer Service 3 :
by
Finch, Lloyd
[author.]
Publication details:
2004
Availability:
Items available for loan:
Anna Centenary Library
(1)
Call number:
658.812 FIN
.
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