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	1.		People : the new asset on the balance sheet Joseph A. Divanna and Jay Rogers by DiVanna, Joseph A Rogers, Jay V Publication details: Basingstoke, Hampshire Palgrave Macmillan 2005 Availability: Items available for loan: Anna Centenary Library (1)Call number: 657.4 DIV.
	2.		The future of retail banking : delivering value to global customers Joseph A. DiVanna by DiVanna, Joseph A Publication details: Basingstoke, Hampshire Palgrave Macmillan 2004 Availability: Items available for loan: Anna Centenary Library (1)Call number: 332.12068 22 DIV.
	3.		Thinking beyond technology : creating new value in business Joseph A. DiVanna by DiVanna, Joseph A Publication details: Basingstoke, Hampshire Palgrave Macmillan 2003 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.406 DIV.

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