What's the secret? : to providing a world-class customer experience John R. DiJulius

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Publication details: Hoboken, NJ Wiley c2008Description: xvi, 320 p. : ill. ; 28 cmISBN:

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Item type: Books

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 DIJ (Browse shelf(Opens below))	Available		130329

Includes bibliographical references and index

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