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1.
Managing conflict and workplace relationships : managerial communication series Sandra D. Collins by
Publication details: New Delhi Cengage Learning 2009
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.315 COL.

2.
Listening and responding by Sandra D. Collins ; series editor, James S. O'Rourke IV by
Publication details: Mason, OH Thomson South-Western c2006
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.45 COL.

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