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1.	Image from Google Jackets	The pocket guide to the Baldrige award criteria Mark Graham Brown by Brown, Mark Graham Edition: 15th ed Publication details: Boca Raton, FL CRC Press 2009 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.079 BRO.
2.	Image from Google Jackets	Winning score : how to design and implement organizational scorecards Mark Graham Brown by Brown, Mark Graham Publication details: Portland, OR Productivity Press c2000 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4 BRO.
3.	Image from Google Jackets	Keeping score : using the right metrics to drive world-class performance Mark Graham Brown by Brown, Mark Graham Publication details: New York Distributed by AMACOM Books, Quality Resources 1996 Availability: No items available.
4.	Image from Google Jackets	Baldrige award winning quality : covers the 2008 award : how to interpret the Baldrige criteria for performance excellence Mark Graham Brown by Brown, Mark Graham Edition: 17th ed Publication details: Boca Raton, FL CRC Press c2008 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4013079 BRO.
5.	Image from Google Jackets	Keeping Score : by Brown, Mark Graham [author.] Publication details: Productivity Press, 2006 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 BRO.

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