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Results of search for 'ccl=au:"Martin, william B"'
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Authors
Martin, William B
Martin, william B
Item types
English Books
Topics
Customer Service-Man...
Hospitality industry
Your search returned 3 results.
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Results
1.
Managing quality customer service
William B.Martin
by
Martin, william B
Publication details:
New Delhi
Viva Books Private Limited
2005
Availability:
Items available for loan:
Anna Centenary Library
(1)
Call number:
658.812 MAR
.
2.
Providing quality service : what every hospitality service provider needs to know
William B. Martin
by
Martin, William B
Publication details:
Upper Saddle River, NJ
Prentice Hall
c2003
Availability:
Items available for loan:
Anna Centenary Library
(1)
Call number:
647.94 MAR
.
3.
Quality service : what every hospitality manager needs to know
William B. Martin
by
Martin, William B
Publication details:
Upper Saddle River, NJ
Prentice Hall
2002
Availability:
Items available for loan:
Anna Centenary Library
(1)
Call number:
647.95068 MAR
.
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