TY - BOOK AU - High, Peter A TI - World class IT : why businesses succeed when IT triumphs SN - 9780470450185 SN - 200903397 U1 - 004.068 HIG PY - 2009/// CY - San Francisco, CA PB - Jossey-Bass KW - Information technology - Economic aspects KW - Information technology - Management KW - Management information systems N1 - Includes bibliographical references and index ER -