TY  - BOOK
AU  - Mehrotra, Vivek
AU  - Kapoor, Neelesh
TI  - Why my horse dosen't smile
SN  - 9788130912639
U1  - 658.812 MEH 
PY  - 2010///
CY  - New Delhi
PB  - Viva Books
KW  - Customer Service , customer relationship
ER  -