Peters, Ralph W Maintenance benchmarking and best practices : a profit- and customer-centered approach Ralph W. "Pete" Peters - New York McGraw-Hill 2006 - xxx, 566 p. : ill. ; 24 cm Includes bibliographical references and index ISBN: 9780071463393 ISSN: 2006044861 Subjects--Topical Terms: Benchmarking (Management)Plant maintenance - Management Dewey Class. No.: 658.202 PET