TY - BOOK AU - George, Michael L AU - Kastle, Bill AU - Rowlands, Dave TI - What is lean six sigma? SN - 9780071426688 SN - 200429860 U1 - 658.4013 GEO PY - 2004/// CY - New York PB - McGraw-Hill KW - Process control KW - Production management - Quality control KW - Six sigma (Quality control standard) ER -