TY  - BOOK
AU  - Willis, Bob
AU  - Gillett, John Edward
TI  - Maintaining control : an introduction to the effective management of violence and aggression
SN  - 9780340810361
SN  - 200455549
U1  - 616.8582 WIL 
PY  - 2003///
CY  - London ; New York
PB  - Arnold ; Distributed in the U.S. by Oxford University Press
KW  - Health Personnel
KW  - Medical personnel - Safety measures
KW  - Medical personnel - Violence against
KW  - Safety Management
KW  - Violence - prevention & control
KW  - Violence in hospitals
N1  - Includes bibliographical references (p. [140]-141) and index
ER  -