TY - BOOK AU - Friedlein, Ashley TI - Maintaining & evolving successful commercial Web sites : managing change, content, customer relationships, and site measurement SN - 9781558608306 SN - 200211002 U1 - 658.84 FRI PY - 2003/// CY - Amsterdam ; Boston PB - Morgan Kaufmann Publishers KW - Web sites - Management N1 - Includes bibliographical references and index ER -