Blanchard, Kenneth H Zap the gaps! : target higher performance and achieve it! Ken Blanchard, Dana Robinson, Jim Robinson - 1st ed - New York Morrow c2002 - xix, 126 p. : ill. ; 22 cm ISBN: 9780060503000 ISSN: 2002141582 Subjects--Topical Terms: ManagementOrganizational effectiveness Dewey Class. No.: 658.401 BLA