TY - BOOK AU - Ailes, Roger AU - Kraushar, Jon TI - You are the message SN - 9780385265423 SN - 89032219 U1 - 30224 AIL PY - 1989///, c1988 CY - New York PB - Doubleday KW - Oral communication N1 - Includes index. Bibliography: p. [217] ER -