Brown, Laura <br/><br/>
Using Microsoft CRM 
Laura Brown, John Gravely 
 - Special ed 
 - Indianapolis, IN  Que Pub  2004 
 - xiii, 522 p. : ill. ; 24 cm 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9780789728821 
<br/><br/><label>ISSN: </label>2003101772 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations - Data processing<br/>Microsoft CRM<br/>Relationship marketing
<br/><br/><label>Dewey Class. No.: </label>658.81202855