TY  - BOOK
AU  - Wainwright, Gordon R
TI  - Tricky business letters : persuasive tactics on paper
SN  - 9788173712241
U1  - 658.453 WAI 
PY  - 1993///
CY  - Hyderabad
PB  - Universities Press
KW  - Business communication
KW  - Business writing
N1  - Includes index
ER  -