TY - BOOK AU - Spinuzzi, Clay TI - Tracing genres through organizations : a sociocultural approach to information design SN - 9780262194914 SN - 200304640 U1 - 303.4833 SPI PY - 2003/// CY - Cambridge, MA PB - MIT Press KW - Information technology - Case studies KW - Organization - Case studies N1 - Includes bibliographical references (p. [229]-240) and index ER -