TQM : planning, design & implementation
V.K. Khanna, Prem Vrat, B.S. Sahay, Ravi Shankar
- New Delhi New Age International (P) Ltd 2008
- xxviii, 375 p. : ill. ; 25 cm
Includes bibliographical references (p. [335]-375) and index
9788122422337
2008021347
Decision making Game theory Strategic planning Strategy