TY - BOOK AU - Bridge, Jacquelyn C AU - Fisher, Eleanor R AU - Gaudreau, Stephen D TI - Total quality management for custodial operations : a guide to understanding and applying the key elements of total quality management SN - 1884015514 SN - 94233079 U1 - 648.068 GAU PY - 1994/// CY - Boca Raton, FL PB - St. Lucie Press KW - Buildings - Cleaning - Management KW - Buildings - Maintenance - Management KW - Industrial housekeeping - Management KW - Total quality management ER -