TY  - BOOK
AU  - Woodall, Jack
AU  - Rebuck, Deborah. K
AU  - Voehl, Frank
TI  - Total quality in information systems and technology
SN  - 9781884015700
U1  - 004 WOO 
PY  - 1997///
CY  - Boca Raton, FL
PB  - CRC Press
KW  - Data processing
ER  -