Misner, Ivan R The world's best-known marketing secret : building your business with word-of-mouth marketing Ivan R. Misner, Virginia Devine - 2nd ed - Austin, Tex Bard Press 1999 - 235 p. : ill. ; 23 cm Includes bibliographical references (p. 223-228) and index ISBN: 9781885167378 ISSN: 99024405 Subjects--Topical Terms: MarketingWord-of-mouth advertising Dewey Class. No.: 658.8 MIS