TY  - BOOK
AU  - Booher, Dianna Daniels
TI  - The voice of authority : 10 communication strategies every leader needs to know
SN  - 9780071486699
SN  - 200700067
U1  - 658.45 BOO 
PY  - 2007///
CY  - New York
PB  - McGraw-Hill
KW  - Communication in management
KW  - Leadership
N1  - Includes bibliographical references (p. 197-202) and index
ER  -