TY  - BOOK
AU  - Bawa, Joanna
AU  - Dorazio, Pat
AU  - Trenner, Lesley
TI  - The usability business : making the web work
SN  - 9781852334840
SN  - 200104266
U1  - 658.054678 BAW 
PY  - 2001///
CY  - Berlin
PB  - Springer
KW  - Management information systems
KW  - System design
KW  - World Wide Web
N1  - Includes bibliographical references and index
ER  -