TY  - BOOK
AU  - Benoliel, Michael
AU  - Cashdan, Linda
TI  - The upper hand : winning strategies from world-class negotiators
SN  - 9781593377359
U1  - 658.4052 BEN 
PY  - 2009///
CY  - Avon, MA
PB  - Platinum Press
KW  - Negotiation in business
ER  -