Denning, Stephen The springboard : how storytelling ignites action in knowledge-era organizations Stephen Denning - Amsterdam ; Boston, MA Elsevier/Butterworth-Heinemann 2001 - xxiii, 223 p. ; 23 cm Includes bibliographical references (p. 217-220) and index ISBN: 9780750673556 ISSN: 62093 Subjects--Topical Terms: Communication in organizationsStorytelling Dewey Class. No.: 658.452 DEN