Poll, Roswitha <br/><br/>
Measuring quality : performance measurement in libraries 
Roswitha Poll, Peter te Boekhorst 
 - 2nd rev. ed 
 - München  K.G. Saur  2007 
 - 269 p. : ill. ; 22 cm.  
<br/><br/> Includes bibliographical references (p. 263-267) 
<br/><br/><label>ISBN: </label>9783598220333 
<br/><br/><label>ISSN: </label>2007465951 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Academic libraries - Evaluation<br/>Public libraries - Evaluation
<br/><br/><label>Dewey Class. No.: </label>027.7 POL