TY - BOOK AU - Crom, J. Oliver AU - Crom, Michael A ED - Dale Carnegie & Associates TI - The sales advantage : how to get it, keep it, and sell more than ever SN - 9780743215916 SN - 200207523 U1 - 658.85 CRO PY - 2003/// CY - New York PB - Free Press KW - Sales management KW - Sales personnel - Training of KW - Selling N1 - Includes index ER -