Swanson, Roger C The quality improvement handbook : team guide to tools and techniques Roger C. Swanson - Delray Beach, Fla St. Lucie Press 1995 - xvii, 267 p. : ill. ; 26 cm Includes bibliographical references (p. 255-258) and index ISBN: 9781884015595 ISSN: 94046625 Subjects--Topical Terms: Quality controlTeams in the workplace Dewey Class. No.: 658.4036 SWA