Whalen, D. Joel <br/><br/>
The professional communications toolkit 
D. Joel Whalen with Tina M. Ricca 
 - Thousand Oaks, CA  Sage  2007 
 - xviii, 284 p. : ill. ; 26 cm 
<br/><br/> Includes bibliographical references (p. 263-274) and index 
<br/><br/><label>ISBN: </label>9781412927161 
<br/><br/><label>ISSN: </label>2006021551 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication
<br/><br/><label>Dewey Class. No.: </label>658.45 WHA