TY - BOOK AU - Thull, Jeff TI - The prime solution : close the value gap, increase margins, and win the complex sale SN - 9780793195220 SN - 200401564 U1 - 658.81 THU PY - 2005/// CY - Chicago, IL PB - Dearborn Trade Pub KW - Customer relations KW - Industrial marketing KW - Sales management KW - Selling KW - Value N1 - Includes bibliographical references (p. 197-205) and index ER -