Poole, Steven R., <br/><br/>
The Complete Guide Providing Telephone Triage and Advice in a Family Practice : 

 -  2004. 
<br/><br/><label>ISBN: </label>9781581101164 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in medicine.
<br/><br/><label>Dewey Class. No.: </label>616.025  / POO