Rumizen, Melissie Clemmons <br/><br/>
The Complete Idiot's Guide to Knowledge Management 
/ Melissie Clemmons Rumizen 
 - USA  Alpha  2002 
 - xx, 256 p.  : ill.   ; 23 cm. 
<br/><br/>Includes bibliographies and index 
<br/><br/><label>ISBN: </label>9780028641775 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.
<br/><br/><label>Dewey Class. No.: </label>658.4038  / RUM